Geneseo Client Portal Transition

Scheduled Maintenance Report for CIT Geneseo Status

Completed

The scheduled maintenance has been completed.

Posted Jul 21, 2026 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 21, 2026 - 06:00 EDT

Scheduled

On July 21, the new Geneseo Client Portal will give the campus community one easy place to request help from CIT and other participating offices, including Payroll, Residence Life, and the Duplicating Center. The current system (“Jira”) will be turned off.

Open support requests will be moved to the new system and may not appear in the new portal immediately.

For questions about current requests or submitting new ones, Ask CIT! Contact the CIT HelpDesk at (585) 245-5588, email helpdesk@geneseo.edu, or submit a request at help.geneseo.edu and we'll be happy to assist you.

Posted Jul 16, 2026 - 15:46 EDT

This scheduled maintenance affected: Campus Services (help.geneseo.edu (JIRA)).